Terms and Conditions

1. Scope

The following T&Cs apply to all orders placed via our online shop.

2. Contractual partner
The purchase contract is concluded with SnorBan DK ApS.


3. Formation of contract
The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process.

The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail. 


4. Contract language, saving of the contract text

The language available for concluding the contract is English.

We save the text of the contract and forward the order data and our T&Cs to you by e-mail. 

5. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers. We only dispatch goods en route; pick up by the customer is not possible. We do not deliver to packing stations.


6. Item Costs
The price of each product is displayed with the product. All prices queted on this website are in GBP and include Value Added Tax (VAT).

SnorBan shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, SnorBan will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid. 

7. Payment

The following payment methods are basically available in our online shop:

Credit Card:

Once you've completed your order, you will be transferred to the ePay payment system. Here you need to process your payment. After your identification as the legal cardholder, directly after the contract conclusion, we will ask your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company and charged to your card. ePay (Bambora Online A/S) is PCI certified by VISA / Mastercard and all communication is encrypted via a secure connection (Learn more)


PayPal:

During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.
Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

8. Right of cancellation
When returning a product and exercising your right of cancellation, this may only occur if the product is returned in essentially the same condition and quantity as when you received it. You may unpack the product and use it, as long as you can return it in essentially the same condition and quantity. Accordingly, the right of cancellation ceases if you use the product in a manner that obviously and significantly reduces the product's market value.

When you exercise the right of cancellation, you must pay the carriage cost for returning the product. If you have purchased a product via our website, you usually have the right to cancel the purchase. All you have to do is return the product to us no later than 14 days after you have received it. You can cancel the purchase by refusing to receive the product, by transferring the product to the post office or by returning the product to the address specified.
SnorBan DK ApS, Dalgas Avenue 40B, 8000 Aarhus C, Denmark

9. Money back guarantee
Your SnorBan® mouthpiece is guaranteed for a full 30 days from receipt for the price of the mouthpiece. Simply return the device to us within 30 days and we will refund your money - No questions asked. Then the purchase price of GBP 45 will be returned with a deduction of handling charges of GBP 10. The total refund will be GBP 35.

Please include the following information: 
Full Name
Order Number

If you are returning goods to us, please send them back to the following address:
SnorBan DK Aps, Dalgas Avenue 40B, 8000 Aarhus C, Denmark


10. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.


11. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents

  • for injury to life, limb or health
  • for deliberate or grossly negligent breach of duty
  • for guarantee commitments, where agreed
  • towards consumer.

Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

12. Online dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

13. Intellectual Property Rights
All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to SnorBan and as such are protected from infringement by local and international legislation and treaties.