MOST OFTEN ASKED QUESTIONS
Your SnorBan® device is guaranteed for a full 30 days from receipt for the price of the mouthpiece. Simply return the device to us within 30 days and we will refund your money - No questions asked.
You must return the used SnorBan to:
SnorBan DK ApS
Dalgas Avenue 40B
8000 Aarhus C
Then the purchase price of £45 will be returned with a deduction of handling charges of £5. The total refund will be £40.
Please include the following Customer information
Despite our knowledge and experience, we cannot state that the use of the SnorBan® mouthpiece will be successful for every individual. However, we do know from the small amount of returns (which, coincidentally, matches figures from the medical trials carried out by the University of Mannheim) that it provides relief for more than 80% of our customers.
We have a duty of care to you, our clients, which we strive to honour. It is also very important to us that satisfied users recommend others to SnorBan®.
The refund will be processed after the product is received. You will receive a credit note for the amount to be refunded.
When you will be able to see the item in your account, will depend on the method of payment.
Visa and MasterCard: Mostly once a month, depending on when the card is settled.
PayPal: You will see the item on your PayPal-account immediately.
Bank transfer: You may not see the item for a few days.
Deliveries will be made within 3-4 working days from order placement. Working days = from Monday to Friday (not on national & bank holidays). As soon as your order is dispatched from our warehouse, you'll receive an email confirmation.
DELIVERY, PAYMENT AND CANCELLATIONS
All orders are shipped from our warehouse in Denmark. When you place an order with our ‘International standard delivery’ option, your order will be handled by PostNord in Denmark, but will be handed over to the local postal service depending on your destination (for example Royal Mail).
We can deliver your order to the billing address, or you can specify a workplace address at the checkout. If you are out, the courier will leave a delivery note at your designated delivery address confirming they have attempted a delivery.
Should the courier company lose an item, you will be given the option of either receiving a replacement or a full refund.
Yes. It is actually more secure than using the card in a "physical" shop. Further details about security are available here.
At SnorBan.co.uk, you can pay as follows:
Credit Or Debit Cards: We accept Visa, Mastercard and Maestro.
PayPal: If you have a PayPal account, you can use this choice to pay quickly and easily.
SnorBan.co.uk receives payment in the currency indicated by the price of the product, which is GBP (£).
SnorBan® is an oral mandibular advancement device which has been medically proven as one of the most effective and successful ways to cure snoring. In clinical studies, SnorBan has demonstrated a reduction of snoring for more than three out of four users. (See clinical studies).
You will get 1 SnorBan® mouthpiece, 1 daytime storage case and detailed user instructions.
The SnorBan® mouthpiece holds your lower jaw slightly forward and opens the airway to the throat. This position allows air to move through unobstructed, thereby eliminating vibration and any snoring noise! (more info).
SnorBan® can be used by adults for the treatment of snoring.
Should not be used in the event of:
• Temporomandibular Joint Dysfunction (TMJ).
• Pronounced overbite or underbite.
• Loose teeth, unstable tooth crowns or advanced paradentosis.
• Full or partial dentures.
• Inadequate breathing through the nose.
• Severe epilepsy or chronic asthma.
• Children under the age of 18.
If any of the above conditions exist, you must consult your doctor before you use SnorBan®.
The SnorBan® mouthpiece is made of medical thermoplastic, which is softened when heated in warm water. In doing so, the SnorBan® mouthpiece is shaped to fit the individual user's set of teeth. SnorBan® is produced in the USA and the material is FDA approved and does not contain latex or BPA.
No, it is a very simple process and takes just a few minutes. Just follow the simple instructions provided with your order. You can also watch this instructional video.
Yes, all adults can use SnorBan® since it will take the precise shape of your mouth, big or small.
|•||Getting used to the mouthpiece takes 2 to 3 weeks. During this period you may feel a slight discomfort in the jaw area but this will disappear a few minutes after removing the SnorBan® mouthpiece.|
|•||Increased saliva, which gradually normalises as you get used to the mouthpiece.|
|•||In the first couple of weeks, SnorBan® may fall out of your mouth. This is normal and will not become a problem once you are used to using the mouthpiece.|
In case of any persisting or severe side effects, stop using SnorBan® until you have consulted your doctor.
You need to have at least one clear nasal passage when using this snoring cure, as SnorBan® promotes healthy breathing habits by making you breathe through your nose with your mouth closed. If you catch a cold or suffer from allergies which lead to a blocked nose, you will not be able to use SnorBan® until you are able to breathe through your nose without problems. Tips: SnorBan® can be combined with a nasal dilator, Snooze, which eases nasal breathing or a nasal rinsing system, Nasaline, which reduces irritation in the nostrils and sinuses.
In normal use, around 8 to 12 months. If, however, you suffer from bruxism (teeth grinding) around six months.
Ecosym BDC (Biological Denture Care) keep your SnorBan® mouthpiece perfectly clean without affecting the material. Ecosym BDC gel & Forte effectively remove plaque from the surface of the mouthpiece. A build up of plaque is a common cause of bacterial contamination.
No, children’s teeth and jaw are still developing so we do not recommend it be used on children.
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