Delivery Time and Cost
Deliveries will be made within 3-4 working days from order placement. Working days = from Monday to Friday (not on national & bank holidays). As soon as your order is dispatched from our warehouse, you'll receive an email confirmation.
The cost of postage and packaging is £3,5. We have a simple flat rate pricing structure, so you pay the same amount no matter how many items you order.
We deliver to:
• United Kingdom *
*Please note we do not send to The Hebrides, Gibraltar, Isle of Man, Isles of Scilly, Shetland Islands or Channel Islands.
We only dispatch goods en route; pick up by the customer is not possible. We do not deliver to packing stations.
International Standard Delivery
All orders are shipped from our warehouse in Denmark. When you place an order with our ‘International standard delivery’ option, your order will be handled by PostNord in Denmark, but will be handed over to the local postal service depending on your destination (for example Royal Mail).
There are no import/export duties on goods shipped within the European Union. All goods shipped to EU countries already have the VAT (TVA) included.
We can deliver your order to the billing address, or you can specify a workplace address at the checkout. If you are out, the courier will leave a delivery note at your designated delivery address confirming they have attempted a delivery.
Should the courier company lose an item, you will be given the option of either receiving a replacement or a full refund.
If you have any questions or concerns about your order, you are always welcome to contact us via e-mail.